"Sue is so patient and knowledgeable. She always kept us in the loop and made sure we knew all of our options. Sue always did what was best for us. Thanks to Sue, this sale went fast! Thank you for all your hard work! Amazing!"
"Sue is so patient and knowledgeable. She always kept us in the loop and made sure we knew all of our options. Sue always did what was best for us. Thanks to Sue, this sale went fast! Thank you for all your hard work! Amazing!"
Donna
"Working with Sue was a great experience. She was knowledgeable about the local market and patiently answered all our questions. When we ultimately found a place that was right for us, she led us through the entire purchase process. Even when an unanticipated issue from the seller arose, she handled it well and it was resolved satisfactorily. Throughout our search and escrow, Sue was constantly available and was always there for us. I'd recommend working with her."
"Working with Sue was a great experience. She was knowledgeable about the local market and patiently answered all our questions. When we ultimately found a place that was right for us, she led us through the entire purchase process. Even when an unanticipated issue from the seller arose, she handled it well and it was resolved satisfactorily. Throughout our search and escrow, Sue was constantly available and was always there for us. I'd recommend working with her."
Fielding
"I cannot say enough about Sue Jo. She is amazing and I plan to work with her in the future. She is on top of everything and is extremely knowledgeable about the market and what needs to be done."
"I cannot say enough about Sue Jo. She is amazing and I plan to work with her in the future. She is on top of everything and is extremely knowledgeable about the market and what needs to be done."
Dean
"This was my first time selling a home and I am forever grateful to have Sue on my team. I always felt like she was looking out for my best interest and making sure I was protected and comfortable. I had previously listed my home for sale on Zillow as a FSBO, but after weeks of minimal interest, I decided to enlist the help of Sue. She acted extremely quickly in marketing my home, making minor improvements, and staging the interior. Within a few days, I had an all-cash over-asking offer. She was also extremely thorough in reviewing documents with me, specifically how my condo's upcoming pipe project and loan assessment may affect potential buyers. Even though my little condo was a pretty small sale, she treated me as if I was selling a million dollar property. Sue Jo is So Good!"
"This was my first time selling a home and I am forever grateful to have Sue on my team. I always felt like she was looking out for my best interest and making sure I was protected and comfortable. I had previously listed my home for sale on Zillow as a FSBO, but after weeks of minimal interest, I decided to enlist the help of Sue. She acted extremely quickly in marketing my home, making minor improvements, and staging the interior. Within a few days, I had an all-cash over-asking offer. She was also extremely thorough in reviewing documents with me, specifically how my condo's upcoming pipe project and loan assessment may affect potential buyers. Even though my little condo was a pretty small sale, she treated me as if I was selling a million dollar property. Sue Jo is So Good!"
Wilson
"Buying a home, especially a first home, can be an incredibly stressful experience, and it involves so many moving parts. We really couldn't have done it without Sue. She guided us through the process with patience and humor, she clearly cares about her work and her clients. Her knowledge of the market, neighborhoods and homes was incredible. Sue was never afraid to ask tough questions to make sure we were well represented, and she also made sure to explain things clearly to us every step of the way. She took the stress out of a stressful experience and truly made it a joy to look for a new home. From day one, Sue understood what we were looking for in a home and worked relentlessly to help us find it, and we couldn't be happier with the home she helped us find. Now that we have found a home, we miss going to open houses with her! We're looking forward to working with her again in the future and would emphatically recommend Sue to anybody looking for their next home."
"Buying a home, especially a first home, can be an incredibly stressful experience, and it involves so many moving parts. We really couldn't have done it without Sue. She guided us through the process with patience and humor, she clearly cares about her work and her clients. Her knowledge of the market, neighborhoods and homes was incredible. Sue was never afraid to ask tough questions to make sure we were well represented, and she also made sure to explain things clearly to us every step of the way. She took the stress out of a stressful experience and truly made it a joy to look for a new home. From day one, Sue understood what we were looking for in a home and worked relentlessly to help us find it, and we couldn't be happier with the home she helped us find. Now that we have found a home, we miss going to open houses with her! We're looking forward to working with her again in the future and would emphatically recommend Sue to anybody looking for their next home."
Anthony
"She spent so much time almost a year with my family until we found the lovely home. She have answered all the questions or email promptly anytime when we have a question. She is very knowledge on real estate in local here in Hawaii. I can trust her and would love to recommend to my friend and family who need to find the home in Hawaii."
"She spent so much time almost a year with my family until we found the lovely home. She have answered all the questions or email promptly anytime when we have a question. She is very knowledge on real estate in local here in Hawaii. I can trust her and would love to recommend to my friend and family who need to find the home in Hawaii."
Lee
"Sue Jo was really detailed and on top of the whole process. She made sure she was looking into all the houses we selected and did every visit for us because we were in another state when we started looking for a house in Hawaii. She took videos for us to review and was being objective about each house. She would research and learn about the houses and the neighborhood and would answer our questions as detailed as possible. Despite the difference in timezones she would update us on how the process is and what are timelines are. She was really behind us all throughout the closing and even still helping us with any questions we had. She is good with her job. We are going to ask for her help if we are going to buy another house or sell ours in the future."
"Sue Jo was really detailed and on top of the whole process. She made sure she was looking into all the houses we selected and did every visit for us because we were in another state when we started looking for a house in Hawaii. She took videos for us to review and was being objective about each house. She would research and learn about the houses and the neighborhood and would answer our questions as detailed as possible. Despite the difference in timezones she would update us on how the process is and what are timelines are. She was really behind us all throughout the closing and even still helping us with any questions we had. She is good with her job. We are going to ask for her help if we are going to buy another house or sell ours in the future."
Catherine
"Sue Jo's overall attention detail coupled with her understanding of our wants, needs, and overall desires was evident in the house we reviewed together. After the first house, she knew immediately what my wife and I wanted. She always provided sound recommendations without being pushy or overbearing. She goes above the call of duty especially during this part of the process."
"Sue Jo's overall attention detail coupled with her understanding of our wants, needs, and overall desires was evident in the house we reviewed together. After the first house, she knew immediately what my wife and I wanted. She always provided sound recommendations without being pushy or overbearing. She goes above the call of duty especially during this part of the process."
Oledan
"Sue Jo helped me through a very difficult time. I did not know where to start with selling a home. She practically held my hand through the entire process. She was very patient and explained everything to me in great detail. Sue kept in constant contact with me the entire time and was always available when I needed her. After seeing everything she does and how she gets things done, I have the utmost respect for her. Sue definitely knows how to get things done. I would definitely recommend her and be more than happy to work with her again in the future."
"Sue Jo helped me through a very difficult time. I did not know where to start with selling a home. She practically held my hand through the entire process. She was very patient and explained everything to me in great detail. Sue kept in constant contact with me the entire time and was always available when I needed her. After seeing everything she does and how she gets things done, I have the utmost respect for her. Sue definitely knows how to get things done. I would definitely recommend her and be more than happy to work with her again in the future."
C. Laflamme
"Sue deserves more than five stars! As first time home buyers, we were hesitant with how to start the process, but from the moment we connected with Sue, we knew we were in good hands. She walked us through every step of the home-buying experience with so much knowledge and personalized advice that we were confident we'd find a place well within our timeline. We had so many questions for her along the way and she answered everything immediately and with such clarity. With each home we visited together, Sue understood the area well and did so much research on the history of the property that it made decision making extremely efficient. She also remembered all of our likes and dislikes from each property so each recommendation was always on par with what we were looking for. When we found THE ONE, she was agile and stayed a step ahead in order to secure our place as top offer! She connected us with so many people from her network including our loan officer, and they were all amazing to work with and critical to our positive outcome. Throughout the process and even after closing, Sue provided us with so many helpful resources to help us build this new chapter of our lives. We would recommend Sue to anyone on Oahu who wants a realtor treats you and you can trust like family."
"Sue deserves more than five stars! As first time home buyers, we were hesitant with how to start the process, but from the moment we connected with Sue, we knew we were in good hands. She walked us through every step of the home-buying experience with so much knowledge and personalized advice that we were confident we'd find a place well within our timeline. We had so many questions for her along the way and she answered everything immediately and with such clarity. With each home we visited together, Sue understood the area well and did so much research on the history of the property that it made decision making extremely efficient. She also remembered all of our likes and dislikes from each property so each recommendation was always on par with what we were looking for. When we found THE ONE, she was agile and stayed a step ahead in order to secure our place as top offer! She connected us with so many people from her network including our loan officer, and they were all amazing to work with and critical to our positive outcome. Throughout the process and even after closing, Sue provided us with so many helpful resources to help us build this new chapter of our lives. We would recommend Sue to anyone on Oahu who wants a realtor treats you and you can trust like family."
Kaelyn
"Sue Jo is the absolute definition of ‘above and beyond’. She is an absolute joy to deal with and raises the bar for her entire industry. If you are buying or selling a home on Oahu, stop reading reviews right now and call her. When I bought my first house, I didn’t have a Sue Jo, and the experience I had with my agent made me question what real estate agents get paid for. When it came time to buy our home in Hawaii, we were fortunate enough to meet Sue, and now that we have successfully closed, in the world’s craziest market, I question how I will survive life in general without her! Her due diligence is second to none (consistently identified items that the inspectors missed), she ‘knows someone’ who can evaluate or help resolve seemingly anything, she knows the legalize and the local real estate market like the back of her hand, and she even watched our kids so my husband and I could tour houses during covid! I trust her judgment without hesitation and know you will too. As happy as I am to have our new home, our life feels a little emptier without the daily chats with Sue. I hope we will be in our home for a very long time, but if we ever think of moving again, she will be my very first call."
"Sue Jo is the absolute definition of ‘above and beyond’. She is an absolute joy to deal with and raises the bar for her entire industry. If you are buying or selling a home on Oahu, stop reading reviews right now and call her. When I bought my first house, I didn’t have a Sue Jo, and the experience I had with my agent made me question what real estate agents get paid for. When it came time to buy our home in Hawaii, we were fortunate enough to meet Sue, and now that we have successfully closed, in the world’s craziest market, I question how I will survive life in general without her! Her due diligence is second to none (consistently identified items that the inspectors missed), she ‘knows someone’ who can evaluate or help resolve seemingly anything, she knows the legalize and the local real estate market like the back of her hand, and she even watched our kids so my husband and I could tour houses during covid! I trust her judgment without hesitation and know you will too. As happy as I am to have our new home, our life feels a little emptier without the daily chats with Sue. I hope we will be in our home for a very long time, but if we ever think of moving again, she will be my very first call."
A. Ahrens
"5 stars are simply not enough - on a scale of 1 to 5, Sue is 100! When my wife and I decided to put our condo on the market, we lived on the East Coast and were concerned with the challenges associated with selling property from over 5,000 miles away. I can honestly say that from the moment we connected with Sue, we knew our property was in the right hands, as it was clearly evident she keeps her clients’ best interests as her number one priority. She made the entire process completely stress-free, coordinating with our property manager to transition the unit from a recently vacated rental to a move-in-ready listing. Whether it was coordinating or planning and overseeing renovations, listing the condo, or our virtual closing, Sue took every opportunity to meet our needs, at times anticipating them, and addressed all our concerns with her flawless communication style and selfless dedication. Despite the 6-hour time difference, Sue was always available to discuss updates and options or walk us through dry real estate documentation, line by line. She provided expert recommendations every step of the way to guide us, making this the most seamless real estate transaction we’ve ever experienced. Sue Jo is one of the best in real estate; she knows her business and will always exceed the highest of expectations."
"5 stars are simply not enough - on a scale of 1 to 5, Sue is 100! When my wife and I decided to put our condo on the market, we lived on the East Coast and were concerned with the challenges associated with selling property from over 5,000 miles away. I can honestly say that from the moment we connected with Sue, we knew our property was in the right hands, as it was clearly evident she keeps her clients’ best interests as her number one priority. She made the entire process completely stress-free, coordinating with our property manager to transition the unit from a recently vacated rental to a move-in-ready listing. Whether it was coordinating or planning and overseeing renovations, listing the condo, or our virtual closing, Sue took every opportunity to meet our needs, at times anticipating them, and addressed all our concerns with her flawless communication style and selfless dedication. Despite the 6-hour time difference, Sue was always available to discuss updates and options or walk us through dry real estate documentation, line by line. She provided expert recommendations every step of the way to guide us, making this the most seamless real estate transaction we’ve ever experienced. Sue Jo is one of the best in real estate; she knows her business and will always exceed the highest of expectations."
Justin
"Sue is an excellent real estate professional. She will go beyond and above your expectations. I just closed my first deal with her, and I couldn't expect any better services. I've used one of the cheap $5000 flat fee agents and experienced terrible service from him, which I'd never do again. Sue will be my agent for life on all future real estate business. That's how much I appreciated her professionalism. She will review every document and surrounding information and will provide you with background information and recommendations so you can make an informed decision. She is the best real estate professional I have experienced in Hawaii."
"Sue is an excellent real estate professional. She will go beyond and above your expectations. I just closed my first deal with her, and I couldn't expect any better services. I've used one of the cheap $5000 flat fee agents and experienced terrible service from him, which I'd never do again. Sue will be my agent for life on all future real estate business. That's how much I appreciated her professionalism. She will review every document and surrounding information and will provide you with background information and recommendations so you can make an informed decision. She is the best real estate professional I have experienced in Hawaii."
Park
"We are so blessed that our friends recommended Sue for this journey. Sue has the qualities that a homebuyer needs on their side when engaging this competitive market. She won our trust and confidence with your knowledge, dedication, timely responses, and love for people. We watched Sue deal with a diverse set of agents representing sellers, and she kept us grounded and well informed. We also valued Sue’s advice even more than the advice from our colleagues and friends. I was particularly impressed with her attention to detail in ensuring inspectors were doing their job and also ensuring I was properly informed on the specific documents prior to obtaining our signatures. We also watched Sue crawl under homes and watched her climb ladders to inspect attic spaces with inspectors. That was impressive, and I have never met an agent who is so engaged in ensuring their customers are obtaining the best service. Further, Sue was quick to share her views based on learning about my wife's likes and dislikes, and that was very valuable. We may have to buy a second home in order to have Sue around again; however, she will be in our corner if we sell. Sue provided a first-class service and in the Hawaii Real Estate market, she is the world champ! Sue is the best!"
"We are so blessed that our friends recommended Sue for this journey. Sue has the qualities that a homebuyer needs on their side when engaging this competitive market. She won our trust and confidence with your knowledge, dedication, timely responses, and love for people. We watched Sue deal with a diverse set of agents representing sellers, and she kept us grounded and well informed. We also valued Sue’s advice even more than the advice from our colleagues and friends. I was particularly impressed with her attention to detail in ensuring inspectors were doing their job and also ensuring I was properly informed on the specific documents prior to obtaining our signatures. We also watched Sue crawl under homes and watched her climb ladders to inspect attic spaces with inspectors. That was impressive, and I have never met an agent who is so engaged in ensuring their customers are obtaining the best service. Further, Sue was quick to share her views based on learning about my wife's likes and dislikes, and that was very valuable. We may have to buy a second home in order to have Sue around again; however, she will be in our corner if we sell. Sue provided a first-class service and in the Hawaii Real Estate market, she is the world champ! Sue is the best!"
Reyes
"Sue has been outstanding with everything from helping get our house marketable to the final inspections! I would absolutely give her the highest recommendation possible! Sue was absolutely flawless with every detail from the paperwork to closing! She made sure that everything was in perfect order through each phase! Sue made things happen that we thought would be impossible! She worked tirelessly until everything was complete, and way above satisfaction! Everyone that Sue linked us up with at Better Homes and Gardens was amazingly professional, knowledgeable, friendly, and kind! We couldn't have asked for anyone better to work with! Thank you, Sue, and Better Homes and Gardens for everything!"
"Sue has been outstanding with everything from helping get our house marketable to the final inspections! I would absolutely give her the highest recommendation possible! Sue was absolutely flawless with every detail from the paperwork to closing! She made sure that everything was in perfect order through each phase! Sue made things happen that we thought would be impossible! She worked tirelessly until everything was complete, and way above satisfaction! Everyone that Sue linked us up with at Better Homes and Gardens was amazingly professional, knowledgeable, friendly, and kind! We couldn't have asked for anyone better to work with! Thank you, Sue, and Better Homes and Gardens for everything!"
Dan
"I met Sue at an open house she was hosting and was very impressed with her professionalism. I knew that I could work with her in the future. This is the fourth property I've purchased in my life, and by far the most professional and knowledgeable of all agents. I have recommended her to acquaintances and would work with her again. Prior to the selection of the house I purchased, I looked at 15+ houses with Sue, most were her idea. She had a good understanding of my needs and priorities. Her support after the sale was phenomenal. She helped me pick contractors for the renovation of the kitchen, bathrooms, and the replacement of the floors. Sue's contacts and thorough knowledge of the vendor database, and her in-depth knowledge of timelines, helped me set a realistic schedule and move in with little to no fuss."
"I met Sue at an open house she was hosting and was very impressed with her professionalism. I knew that I could work with her in the future. This is the fourth property I've purchased in my life, and by far the most professional and knowledgeable of all agents. I have recommended her to acquaintances and would work with her again. Prior to the selection of the house I purchased, I looked at 15+ houses with Sue, most were her idea. She had a good understanding of my needs and priorities. Her support after the sale was phenomenal. She helped me pick contractors for the renovation of the kitchen, bathrooms, and the replacement of the floors. Sue's contacts and thorough knowledge of the vendor database, and her in-depth knowledge of timelines, helped me set a realistic schedule and move in with little to no fuss."
Holt
"Sue! She is the best. Sue was recommended to me by a family friend. Everything but praise from him for Sue. She was not our first realtor, and I could tell by far that she was the best. Sue made sure that we get the best fit for our budget and especially for our family. It only took her a little less than 2 weeks to put us in escrow! Everything worked out for us because of her. She made it seem so easy and effortless, tho I’m far away, and my wife is also a first-time homeowner. And she never missed a phone call! Lol, that is very impressive. She made sure that we understood every line item on our documents and took her time to explain everything. Additionally, she never pushed us to do something that would just benefit her; it was all about my family getting the best deal in this current market. Thank you so much, Sue. This review is not even close to how great of a realtor she is. Please do yourself a favor and have Sue as your realtor for your future home."
"Sue! She is the best. Sue was recommended to me by a family friend. Everything but praise from him for Sue. She was not our first realtor, and I could tell by far that she was the best. Sue made sure that we get the best fit for our budget and especially for our family. It only took her a little less than 2 weeks to put us in escrow! Everything worked out for us because of her. She made it seem so easy and effortless, tho I’m far away, and my wife is also a first-time homeowner. And she never missed a phone call! Lol, that is very impressive. She made sure that we understood every line item on our documents and took her time to explain everything. Additionally, she never pushed us to do something that would just benefit her; it was all about my family getting the best deal in this current market. Thank you so much, Sue. This review is not even close to how great of a realtor she is. Please do yourself a favor and have Sue as your realtor for your future home."
Virgil
"More than anything, I found Sue Jo to be trustworthy, friendly, and helpful. She bent over backwards to get me through this historic seller's market and out of her way to uncover suspect or hidden issues. Even before I was in her time zone, she was assisting me virtually with complete dedication. Her attention to detail is second to none. Sue found discrepancies and noted issues that I had not even thought to ask about or even knew I should care (I'm not a rookie to buying a home btw.) She went through all my contracts step by step (and multiple times in this seller's market). Answered the same questions, multiple times, with such patience. Sue is in "beast mode" when the time comes to negotiate the price. She went to work as if she were buying the home herself. She is absolutely the best asset and provides the quality of service that demonstrates the value of a real estate agent. She is not only a credit to her brokerage and BHG Realty, but also to the real estate industry at large. Sue Jo will work tirelessly for her clients. She is wonderful! Enthusiastically recommend and thank you, Sue!"
"More than anything, I found Sue Jo to be trustworthy, friendly, and helpful. She bent over backwards to get me through this historic seller's market and out of her way to uncover suspect or hidden issues. Even before I was in her time zone, she was assisting me virtually with complete dedication. Her attention to detail is second to none. Sue found discrepancies and noted issues that I had not even thought to ask about or even knew I should care (I'm not a rookie to buying a home btw.) She went through all my contracts step by step (and multiple times in this seller's market). Answered the same questions, multiple times, with such patience. Sue is in "beast mode" when the time comes to negotiate the price. She went to work as if she were buying the home herself. She is absolutely the best asset and provides the quality of service that demonstrates the value of a real estate agent. She is not only a credit to her brokerage and BHG Realty, but also to the real estate industry at large. Sue Jo will work tirelessly for her clients. She is wonderful! Enthusiastically recommend and thank you, Sue!"
Heather
"She is an exceptional agent and human being. She is incredibly knowledgeable and extremely resourceful. I’ve dealt with many agents, and none hold a candle to the customer service she provides. Sue Jo made the experience of buying a home on an island I was completely unfamiliar with feel like a vacation. She planned everything perfectly, and her attention to detail is amazing! We had an urgency to find a home quickly on an island we were completely unfamiliar with, and Sue led us through the entire process, ensuring we saw a variety of places in a short time, efficiently and comfortably. She considered every single detail that was important to us in finding a home and helped us land solidly on exactly what we wanted. She’s continued to extend her help after the purchase and move-in date by connecting us to all the most amazing people from our contractors, electricians, pool and landscape, etc. It's no surprise that those she works with and trusts are equally as wonderful and helpful as she is. I’m grateful and fortunate, as I’ve heard stories of others not having had the same wonderful experience with their agents on the island. Sue Jo is a treasure, and if you’re fortunate enough to work with her, you’ll know why immediately! Thank you, Sue!"
"She is an exceptional agent and human being. She is incredibly knowledgeable and extremely resourceful. I’ve dealt with many agents, and none hold a candle to the customer service she provides. Sue Jo made the experience of buying a home on an island I was completely unfamiliar with feel like a vacation. She planned everything perfectly, and her attention to detail is amazing! We had an urgency to find a home quickly on an island we were completely unfamiliar with, and Sue led us through the entire process, ensuring we saw a variety of places in a short time, efficiently and comfortably. She considered every single detail that was important to us in finding a home and helped us land solidly on exactly what we wanted. She’s continued to extend her help after the purchase and move-in date by connecting us to all the most amazing people from our contractors, electricians, pool and landscape, etc. It's no surprise that those she works with and trusts are equally as wonderful and helpful as she is. I’m grateful and fortunate, as I’ve heard stories of others not having had the same wonderful experience with their agents on the island. Sue Jo is a treasure, and if you’re fortunate enough to work with her, you’ll know why immediately! Thank you, Sue!"
Julia
"Sue Jo is simply the best out there. Her work ethic is unparalleled by anyone in the business. She was always well prepared for every showing and answered all of our questions. Though we took a while to find a place, she was so supportive the whole time, and she never gave up on us. Without her help, I don't think the whole process would have been so easy and enjoyable. As new homeowners, the process was very intimidating to us, but with Sue Jo's help, the process was so much less stressful because she helped us through the whole process and let us know what was coming up. We absolutely loved having Sue Jo as our agent and would recommend her to anyone and everyone we come across."
"Sue Jo is simply the best out there. Her work ethic is unparalleled by anyone in the business. She was always well prepared for every showing and answered all of our questions. Though we took a while to find a place, she was so supportive the whole time, and she never gave up on us. Without her help, I don't think the whole process would have been so easy and enjoyable. As new homeowners, the process was very intimidating to us, but with Sue Jo's help, the process was so much less stressful because she helped us through the whole process and let us know what was coming up. We absolutely loved having Sue Jo as our agent and would recommend her to anyone and everyone we come across."
Chris
